This Privacy Policy Statement (“Policy”) outlines the practices of activitiesgoa.com (“We”, “Us”, or “Our”) regarding the collection, storage, use, processing, and disclosure of personal data that you (“User”, “You”, or “Your”) share when accessing our website https://activitiesgoa.com (the “Platform”).
This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.
By using our Platform, you expressly consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with these terms, please do not use the Platform. We take your privacy seriously and are committed to protecting your personal data.
We collect information to provide you with a seamless booking experience. This includes:
Personal Information: When you register or book an activity, we collect details such as your Name, Email Address, Phone Number, Billing Address, Date of Birth, Gender, and Nationality.
Transaction Information: We collect details related to your bookings, such as the tour date, number of participants, and total amount paid.
Payment Information: We do not store your Credit/Debit Card numbers, CVV, or Net Banking passwords. All financial transactions are processed through Payment Gateway, a secure third-party payment gateway. We may only store basic payment references (like Transaction ID or Payment Mode) for order reconciliation.
Device & Usage Information: We may collect non-personal data such as your IP address, browser type, operating system, and browsing behavior to improve our website’s performance.
We use your data for the following legitimate business purposes:
To process and confirm your bookings with our tour operators.
To send booking confirmations, invoices, and essential travel updates via Email or WhatsApp.
To resolve customer support queries or refunds.
To detect and prevent fraud or abuse of our services.
To send promotional offers or newsletters (only if you have opted in). You may unsubscribe at any time.
We value your trust and do not sell your personal data. We disclose information only in the following ways:
Service Providers: We share necessary details (Name, Phone Number) with the specific Tour Operators/Activity Providers solely to ensure they can identify you and provide the service you booked.
Payment Processing: Your payment data is shared securely with Payment Gateway to process the transaction.
Legal Compliance: We may disclose information if required by law, court order, or government agency for identity verification or prevention of cybercrimes.
We implement stringent security measures to protect your data:
SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission.
Secure Servers: We store data on secure servers with restricted access.
No Card Storage: As mentioned, we do not save sensitive banking credentials on our servers.
However, please be aware that no transmission over the internet is 100% secure. You acknowledge the inherent risk of data transmission over the web.
We use “cookies” (small files stored on your device) to enhance your experience. Cookies help us:
Remember your login status.
Analyze web traffic and improve performance.
You can choose to disable cookies through your browser settings, though this may affect some website functionalities.
Our Platform may use third-party services such as Google Analytics, Facebook Pixel, and WhatsApp API for analytics and communication. These parties have their own independent privacy policies, and we are not responsible for their practices.
Access & Correction: You can review and correct your personal information by logging into your account or contacting us.
Opt-Out: You may opt out of receiving promotional communications by using the “Unsubscribe” link in our emails.
In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any grievances or concerns regarding your data, please contact our Grievance Officer:
Email: support@activitiesgoa.com
Phone: +91 77560 05097
Address: #961, HRBR Layout 1st Block, Banaswadi, Bengaluru, Karnataka 560043
We reserve the right to update this Privacy Policy at any time. Significant changes will be notified on this page. Your continued use of the Platform after changes constitutes your acceptance of the updated Policy.